PRIVACY POLICY

Last Updated: October 1, 2025

This Privacy Policy describes how Glow & Go Aesthetics & Wellness (“we,” “us,” or “our”) collects, uses, and protects information from individuals who visit our website, book services, or otherwise interact with us (“Clients” or “Consumers”). We are committed to safeguarding your privacy and maintaining the security of your personally identifiable information.

By accessing or using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

When you visit our website, complete forms, book appointments, or communicate with us, we may collect personal information you voluntarily provide, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Address

  • Payment information

  • Health or medical information provided through intake forms or consultations

We may use your personal information to contact you with appointment confirmations, reminders, follow-ups, newsletters, and promotional materials that may be of interest to you.

By providing your phone number, you consent to receive text messages from us. Message and data rates may apply. Message frequency may vary. Reply HELP for assistance. You may reply STOP or UNSUBSCRIBE at any time to opt out of promotional messages.

Automatically Collected Information

We may automatically collect certain information when you use our website, including:

  • IP address

  • Browser type

  • Device type

  • Pages viewed and time spent on our website

Cookies

We may use cookies or similar technologies to improve website functionality and analyze usage. You may adjust your browser settings to refuse cookies, though some features of the website may not function properly.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Providing aesthetic and wellness services

  • Scheduling and managing appointments

  • Responding to inquiries and communicating with clients

  • Processing payments securely

  • Sending appointment reminders, updates, and promotional communications

  • Improving our website, services, and client experience

3. Sharing Your Information

We do no sell, rent, or share your personally identifiable information for marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We may share information only in the following circumstances:

  • Business Operations: With trusted third-party service providers that assist with essential operations such as booking software, payment processing, email or SMS communication platforms, and website maintenance

  • Legal Compliance: When required by law or in response to valid legal processes

  • Business Transfers: In the event of a merger, sale, or transfer of business assets, your information may be transferred but will remain protected under this Privacy Policy

4. Your Choices and Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your information, subject to legal and medical record retention requirements

  • Request a copy of your personal information in a structured format

To exercise these rights, please contact us using the information below.

5. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy regularly.

6. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Glow & Go Aesthetics & Wellness

15 Union Street, Suite 427

Lawrence, MA 01840

Phone: 978-804-4846

Email: info@glowandgoaesthetics.co